FFBFL Sarah Stevens X 3936
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05/27/2021 19:41:55
Good Morning Dr Navarro. I sent the documents for your payment by docusign yesterday, and haven’t received them back yet. Please let me know if you need me to resend them.
06/05/2021 22:40:56
Sarah remind me Monday to send you all the paperwork Are the unauthorized removal of funds from my bank by digital advanced marketing
06/05/2021 23:51:22
Liked “Sarah remind me Monday to send you all the paperwork Are the unauthorized removal of funds from my bank by digital advanced marketing”
06/07/2021 19:20:09
Hi Dr Navarro. You asked for me to send you a reminder. Have a wonderful day. ☀️
06/07/2021 19:29:49
Thanks
06/29/2021 23:13:28
The limit has been raised. 😃
06/29/2021 23:59:20
Thanks
06/30/2021 01:13:31
Liked “Thanks ”
06/30/2021 04:02:20
The fraud department is trying to confirm some transactions, and your card is on hold till they can confirm. Please call 877-499-0572 and listen to options. If prior to 7pm EST you can select customer care option. If after 7, select debit card issue. Reference case number 60-85289229
06/30/2021 19:38:35
Sorry I've been rude but I don't have time to do what I Gotta do much less go back with the silly back-and-forth
06/30/2021 19:39:22
I made a partial payment tomorrow is for 2500 what did you find out about this so-called fraudulent bill I don't know anything about it and I don't wanna close the card down if it's something that I normally pay Or is it a legitimate charge
06/30/2021 20:10:35
Sorry, I was in a meeting. Working with Customer Care now for a solution. I’ll be back in touch shortly
06/30/2021 20:33:37
It seems you were able to speak with Rebecca in our Customer Care department, and you were able to confirm fraud. She said you will be receiving your new card tomorrow. I had them update the phone number to your cell phone. You will receive an email asking to enroll in text fraud alerts. I encourage you to enroll so you can reply by text. I trust Rebecca was able to assist you. If there is anything more I can do, please feel free to contact me. Hope the rest of your day goes smoothly. 😃
07/01/2021 21:17:42
Good Morning Dr Navarro. Thank you for the nice phone call this morning. I just emailed you a draft of your check order. Please review and respond if you’d like me to proceed with the check order as presented. Have a Wonderful Day!
07/01/2021 22:09:37
Also your limit has been raised for the day on your new card.
07/03/2021 19:50:34
07/03/2021 21:01:05
07/07/2021 20:40:25
Hi Dr Navarro. I had emailed you concerning your check order. Once you confirm….then I can place the order. I’ll resend the email so you won’t have to search for it. Hope all is well and that the storm didn’t affect you. 😃
09/09/2021 00:57:42
Sorry the business account is low can you transfer $10,000 today from BIM account thanks
09/09/2021 01:22:48
Try it now. You were locked out for incorrect password. If you are unable to get in, let me know and we’ll put a temp password
09/09/2021 07:59:58
I did it I thought I left you a message thanks
09/09/2021 08:04:52
09/09/2021 08:04:52
Thanks
09/09/2021 08:23:41
😃 Glad you were able to get logged in!! Please let me know if I can help again!
09/23/2021 02:51:01
Hi Dr Navarro. I received your message regarding mobile deposit and see where customer care was able to assist you. Please let me know if you need further assistance. Have a great day.
09/23/2021 03:02:54
Thanks Sarah
11/03/2021 06:08:20
Sarah got a rent check for 7000+ dollars that I deposited the BMI and you guys rejected it
11/03/2021 06:08:27
Let me know what the next step is
11/03/2021 06:25:59
Hi Dr Navarro. Just spoke with someone in proof and said it was a bad image. Please try to make the deposit again. 😊. Let me know if you have any other issues.
11/03/2021 06:28:23
Ok
12/08/2021 20:48:00
Hi Dr Navarro. I’m currently out of the office on vacation. I understand Sally Huggins Boyette is researching your issue and has reached out by email to obtain information. If you are able to forward the email you received regarding your deposit, that would help tremendously. Her email address is hugginss@ffbf.com. I apologize for any confusion and appreciate your patience as we find a solution.
12/31/2021 11:33:43
12/31/2021 21:10:14
Happy New Year! 🎉
05/24/2022 02:19:17
I have to make an emergency payment $3195.42 I am trying to use First Federal's debit card number 4412130006121353 expiration date 7/23. Cvc 076
05/24/2022 02:19:45
Card doesn't go through do you have to raise my limit?
05/24/2022 02:20:43
Looking….one moment
05/24/2022 02:27:46
Try now.
05/24/2022 02:34:40
Thanks